Posted on November 2nd, 2007 by admin
Company: STA Travels
Industry: Travel
Solution: Queuebuster
Functionality: Call center Management
Cost: Free. No registration
Challenge: To manage calls during peak hours at a call center
::: STA Travel Succeeds with Queuebuster :::
STA Travel has been offering travel deals for more than 25 years. The company has more than 400 offices worldwide.
There can be few things more annoying in this modern [...]
Filed under: Contact Center and Service, Sales Force Automation (SFA), Travel and Transportation | No Comments »
Posted on November 1st, 2007 by admin
Company: CL&D Digital
Industry: Printing
Solution: Entellium eSalesforce
Functionality: Database management
Cost: Free. No registration
Challenge: To keep fast moving projects on track
::: CL&D Succeeds with Entellium eSalesforce :::
CL&D Digital is a Wisconsin-based company that offers printing solutions to companies that are looking for full production run quality for their package and label sales samples, prototypes, and comps.
The company deployed [...]
Filed under: High Technology, Sales Force Automation (SFA) | No Comments »
Posted on November 1st, 2007 by admin
Company:Chansen Publishing
Industry: Publishing
Solution: Entellium eSalesforce
Functionality: SFA
Cost: Free. No registration
Challenge: To create a centralized database
::: Living Magazine Succeeds with Entellium eSalesforce :::
Living Magazine, a respectable publication distributed via 23 editions in the state of Texas, was constrained by its reporting system. The company relied on word documents to gain insight into its marketing efforts. Lead management [...]
Filed under: Media and Entertainment, Sales Force Automation (SFA) | No Comments »
Posted on July 27th, 2007 by admin
Company: Telekomunikacja Polska
Industry: Telecom
Solution: Oracle PeopleSoft
Functionality: Sales force automation
Cost: Free. No registration.
Challenge: To offer value-added customer service
::: Telekomunikacja Polska Succeeds with Oracle PeopleSoft :::
Telekomunikacja is a state-owned telecom provider in Poland. The company wished to acquire more customer focus to be able to compete in an increasingly competitive market.
The company wished for a solution [...]
Filed under: High Technology, Sales Force Automation (SFA) | No Comments »
Posted on July 12th, 2007 by admin
Company: Survis
Industry: Human Resource
Solution: Entellium eSalesforce
Functionality: Sales Reporting
Cost: Free
Challenge: Offer visibility into the sales cycle
::: Survis increases sales with Entellium eSalesforce :::
The Survis group offers proprietary staff recruitment and custom training programs that enable their clients to get the maximum out of their investment in their employees. The company, however, faced problems in maximizing its [...]
Filed under: Professional Services, Sales Force Automation (SFA) | No Comments »
Posted on April 23rd, 2007 by admin
Company: Seminole
Industry: Mortgage lending
Solution: Entellium
Functionality: Sales Force Automation
Cost: Free
Challenge: Existing CRM system inadequate to tackle increasing business volume
::: Entellium gets Seminole customers for life :::
Florida-based Seminole Funding, which is in the business of mortgage lending, was faced with an increase in business and a CRM system that could not cope with the amount [...]
Filed under: Business Intelligence (BI), Sales Force Automation (SFA) | No Comments »
Posted on April 13th, 2007 by admin
Company: Lloyd Sad Insurance
Industry: Insurance
Solution: SalesLogix
Functionality: Sales force automation
Cost: Free. No registration.
Challenge: Tracking client communication
::: Lloyd Sadd happy with SalesLogix CRM :::
When Alberta-based Lloyd Sadd Insurance decided to deploy a CRM system in 2002, it wanted one that could be deployed enterprise-wide, eliminate multiple databases, and offer a single view of communications with clients, prospects, [...]
Filed under: Financial Services, Sales Force Automation (SFA) | No Comments »
Posted on April 6th, 2007 by admin
Company: Screenplay
Industry: Entertainment
Solution: Entellium
Functionality: Sales force automation
Cost: Free. No registration.
Challenge: Screenplay out grew Microsoft Excel
::: Screenplay Succeeds with Entellium CRM :::
“ACT! and Goldmine weren’t really upgrades from Excel, and Salesforce.com made us pay for a great deal of functionality we didn’t really need,†Graham said. “Entellium eSalesForce offered multiple sales processes, whereby each sales rep [...]
Filed under: Media and Entertainment, Sales Force Automation (SFA) | No Comments »