Posted on July 3rd, 2007 by admin
Company: Vodafone
Industry: Telecommunication
Solution: IEX Corporation
Functionality: Workforce Management
Cost: Free
Challenge: The aim was to boost scheduling efficiencies, increase adherence and gain much needed visibility into operations
::: Vodafone dials IEX for help with workforce management :::
Vodafone chose IEX Corporation, a subsidiary of NICE Systems Ltd, for help with their workforce management. The objective was to better the company’s [...]
Filed under: Business Intelligence (BI), High Technology | No Comments »
Posted on April 23rd, 2007 by admin
Company: OutClick Media
Industry: Digital Media
Solution: Entellium
Functionality: Analytics
Cost: Free.
Challenge: To deploy a web-enabled CRM that could be accessed from anywhere and connect disparate databases to facilitate information sharing
::: OutClick outpaces competition with help from Entellium :::
OutClick Media is into digital marketing for medical industries and for quite some time was managing its customer data and related [...]
Filed under: Business Intelligence (BI), Media and Entertainment | No Comments »
Posted on April 23rd, 2007 by admin
Company: Seminole
Industry: Mortgage lending
Solution: Entellium
Functionality: Sales Force Automation
Cost: Free
Challenge: Existing CRM system inadequate to tackle increasing business volume
::: Entellium gets Seminole customers for life :::
Florida-based Seminole Funding, which is in the business of mortgage lending, was faced with an increase in business and a CRM system that could not cope with the amount [...]
Filed under: Business Intelligence (BI), Sales Force Automation (SFA) | No Comments »
Posted on April 13th, 2007 by admin
Company: Business Images, Findit-SA, Succeed magazine
Industry: Call center
Solution: Alchemix and GoldMine
Functionality: Business Intelligence
Cost: Free. No registration.
Challenge: To get the most out of Microsoft Excel
 ::: Three call centers excel courtesy Alchemix and GoldMine :::
Budget constraints leave smaller call centers ill equipped to take advantage of business intelligence. Standard reports simply do not cut it, with each [...]
Filed under: Business Intelligence (BI), High Technology | No Comments »
Posted on April 13th, 2007 by admin
Company: Austria Creditanstalt
Industry: Banking
Solution: KXEN
Functionality: Data mining
Cost: Free. No registration.
Challenge: Accurate and speedy marketing maneuvers
::: Austria’s Largest Bank Accelerates Data Mining With KXEN :::
Austria Creditanstalt, which is Austria’s largest bank, has taken the lead in that country for using CRM to attract customers and generate additional business. In fact, ever since the bank has deployed [...]
Filed under: Business Intelligence (BI), Financial Services | No Comments »