Posted on August 1st, 2007 by admin
Company: M-Viron
Industry: Telecom
Solution: Telecom Applications
Functionality: Call center
Cost: Free. No registration
Challenge: An inexpensive predictive dialing solution
::: M-Viron Succeeds with Telecom Applications :::
M-Viron is the leading network of local Orange mobile specialists with 17 outlets across the UK.
M-Viron required a solution that enabled outbound calls, mainly to mobile phones, such that the software to be used would [...]
Filed under: Contact Center and Service, Professional Services | No Comments »
Posted on July 12th, 2007 by admin
Company: Survis
Industry: Human Resource
Solution: Entellium eSalesforce
Functionality: Sales Reporting
Cost: Free
Challenge: Offer visibility into the sales cycle
::: Survis increases sales with Entellium eSalesforce :::
The Survis group offers proprietary staff recruitment and custom training programs that enable their clients to get the maximum out of their investment in their employees. The company, however, faced problems in maximizing its [...]
Filed under: Professional Services, Sales Force Automation (SFA) | No Comments »
Posted on July 12th, 2007 by admin
Company: Stand to Reason
Industry: Christian Training
Solution: Entellium
Functionality: Data Management
Cost: Free
Challenge: Implementation of a smooth information retrieval and information sharing system
::: Entellium eSalesforce helps Stand to Reason function better :::
Stand to reason is an NPO found in 1993 and it aims to help Christians think more clearly about their faith. As the organization grew older, [...]
Filed under: Marketing Automation (MRM), Professional Services | No Comments »
Posted on April 23rd, 2007 by admin
Company: GamePlan
Industry: Software
Solution: Tigerpaw
Functionality: Supply Chain Management
Cost: Free
Challenge: A CRM solution that forms a bridge between the front-end and the back-end where processes are still manual.
::: GamePlan stamps out workflow inefficiencies with Tigerpaw :::
GamePlan acquired control over end-to-end processes through Tigerpaw CRM+. It now has better integration of company functions like sales forecasting and service [...]
Filed under: Integrated CRM, Professional Services | No Comments »
Posted on April 13th, 2007 by admin
Company: MiroMetrica
Industry: CRM Consultancy
Solution: MyFax
Functionality: Customer Service
Cost: Free. No registration.
The challenge: An alternative to the fax machine
::: MiroMetrica reaches out with MyFax :::
MiroMetrica assists its clients in communicating with their customers and using customer feedback for improving processes in the value chain. The most popular method for reaching out to customers for feedback is by [...]
Filed under: Contact Center and Service, Professional Services | No Comments »