Posted on November 1st, 2007 by admin
Company: CL&D Digital
Industry: Printing
Solution: Entellium eSalesforce
Functionality: Database management
Cost: Free. No registration
Challenge: To keep fast moving projects on track
::: CL&D Succeeds with Entellium eSalesforce :::
CL&D Digital is a Wisconsin-based company that offers printing solutions to companies that are looking for full production run quality for their package and label sales samples, prototypes, and comps.
The company deployed [...]
Filed under: High Technology, Sales Force Automation (SFA) | No Comments »
Posted on July 27th, 2007 by admin
Company: Telekomunikacja Polska
Industry: Telecom
Solution: Oracle PeopleSoft
Functionality: Sales force automation
Cost: Free. No registration.
Challenge: To offer value-added customer service
::: Telekomunikacja Polska Succeeds with Oracle PeopleSoft :::
Telekomunikacja is a state-owned telecom provider in Poland. The company wished to acquire more customer focus to be able to compete in an increasingly competitive market.
The company wished for a solution [...]
Filed under: High Technology, Sales Force Automation (SFA) | No Comments »
Posted on July 3rd, 2007 by admin
Company: Vodafone
Industry: Telecommunication
Solution: IEX Corporation
Functionality: Workforce Management
Cost: Free
Challenge: The aim was to boost scheduling efficiencies, increase adherence and gain much needed visibility into operations
::: Vodafone dials IEX for help with workforce management :::
Vodafone chose IEX Corporation, a subsidiary of NICE Systems Ltd, for help with their workforce management. The objective was to better the company’s [...]
Filed under: Business Intelligence (BI), High Technology | No Comments »
Posted on April 13th, 2007 by admin
Company: Logitech
Industry: Computer peripherals
Solution: Click Commerce
Functionality: Supply Chain Management
Cost: Free. No registration.
Challenge: Get more partners and increase sales
::: Logitech Succeeds with Click Commerce :::
Logitech is an established name in the manufacture of personal interface products such as mice and keyboards. Logitech wanted to implement a web-based system that would help them connect with e-tailers, system [...]
Filed under: High Technology | No Comments »
Posted on April 13th, 2007 by admin
Company: Business Images, Findit-SA, Succeed magazine
Industry: Call center
Solution: Alchemix and GoldMine
Functionality: Business Intelligence
Cost: Free. No registration.
Challenge: To get the most out of Microsoft Excel
 ::: Three call centers excel courtesy Alchemix and GoldMine :::
Budget constraints leave smaller call centers ill equipped to take advantage of business intelligence. Standard reports simply do not cut it, with each [...]
Filed under: Business Intelligence (BI), High Technology | No Comments »
Posted on April 13th, 2007 by admin
Company: Misco
Industry: IT provider
Solution: MiTech
Functionality: Contact Handling
Cost: Free. No registration.
Challenge: Replacing existing telephone systems with a more advanced one
::: Misco shifts location with help from MiTech Telephony :::
Misco is one of the top suppliers of IT products in England. When Misco decided to move to another location, it wanted an advanced telephony solution to replace [...]
Filed under: Contact Center and Service, High Technology | No Comments »