CRM Case Study: Evangelical Christian Succeeds with Siemens

Company: Evangelical Christian Credit Union Industry: Finance Solution: Siemens Functionality: Call center Management Cost: Free. No registration Challenge: To improve overall communication ::: ECCU Succeeds with Siemens ::: Evangelical Christian Credit Union (ECCU) is a member-owned financial cooperative serving evangelical organizations and individuals worldwide. Headquartered in Brea, Calif., with a regional office in Colorado Springs, [...]

CRM Case Study: STA Travel Succeeds with Queuebuster

Company: STA Travels Industry: Travel Solution: Queuebuster Functionality: Call center Management Cost: Free. No registration Challenge: To manage calls during peak hours at a call center ::: STA Travel Succeeds with Queuebuster ::: STA Travel has been offering travel deals for more than 25 years. The company has more than 400 offices worldwide. There can [...]

CRM Case Study: CL&D Succeeds with Entellium eSalesforce

Company: CL&D Digital Industry: Printing Solution: Entellium eSalesforce Functionality: Database management Cost: Free. No registration Challenge: To keep fast moving projects on track ::: CL&D Succeeds with Entellium eSalesforce ::: CL&D Digital is a Wisconsin-based company that offers printing solutions to companies that are looking for full production run quality for their package and label [...]

CRM Case Study: More visibility for Living Magazine

Company:Chansen Publishing Industry: Publishing Solution: Entellium eSalesforce Functionality: SFA Cost: Free. No registration Challenge: To create a centralized database ::: Living Magazine Succeeds with Entellium eSalesforce ::: Living Magazine, a respectable publication distributed via 23 editions in the state of Texas, was constrained by its reporting system. The company relied on word documents to gain [...]

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