Posted on July 27th, 2007 by admin
Company: Swedish Road Administration Industry: Government Solution: SAP Functionality: CRM Cost: Free. No registration. Challenge: To facilitate communication between road admin departments ::: Swedish Road Administration Succeeds with SAP ::: “The SAP applications and IBM design, project management, consultancy, software and hardware services have combined to provide Stockholm with a congestion charging system which offers [...]
Filed under: Integrated CRM, Travel and Transportation | No Comments »
Posted on July 27th, 2007 by admin
Company: Telekomunikacja Polska Industry: Telecom Solution: Oracle PeopleSoft Functionality: Sales force automation Cost: Free. No registration. Challenge: To offer value-added customer service ::: Telekomunikacja Polska Succeeds with Oracle PeopleSoft ::: Telekomunikacja is a state-owned telecom provider in Poland. The company wished to acquire more customer focus to be able to compete in an increasingly competitive [...]
Filed under: High Technology, Sales Force Automation (SFA) | No Comments »
Posted on July 27th, 2007 by admin
Company: BBVA Industry: Finance Solution: SAP CRM Functionality: Sales force automation Cost: Free. No registration Challenge: To improve efficiency of the sales force and cut paperwork ::: BBVA Succeeds with SAP CRM ::: BBVA was finding it increasingly difficult to maintain a close and responsive business relationship with its thousands of customers in the absence [...]
Filed under: Contact Center and Service, Financial Services | No Comments »