CRM Case Study: Saffron succeeds with MessagePad

Company: Saffron Building Society Industry: Banking Solution: MessagePad Functionality: Customer Service Cost: Free Challenge: A call center technology for covering burgeoning customer calls ::: One-stop customer service from MessagePad for Saffron ::: Saffron Building Society (Saffron) offers financial solutions and has 12 branches in England. The company was considering outsourcing a part of its customer [...]

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