CRM In Action

Company: Lloyd Sad Insurance Industry: Insurance Solution: SalesLogix Functionality: Sales force automation Cost: Free. No registration. Challenge: Tracking client communication ::: Lloyd Sadd happy with SalesLogix CRM ::: When Alberta-based Lloyd Sadd Insurance decided to deploy a CRM system in 2002, it wanted one that could be deployed enterprise-wide, eliminate multiple databases, and offer a [...]

Filed under: Financial Services, Sales Force Automation (SFA) | No Comments »

Company: Inortech Industry: Manufacturing Solution: ACCPAC Functionality: Customer relationship management Cost: Free. No registration. Challenge: Better tracking and control of sales processes ::: Inortech reaps benefits with ACCPAC CRM ::: Inortech Chimie Inc. distributes raw materials used for the coating, paint, and ink industries. The company, with a staff of 12 people serviced 100 clients. [...]

Filed under: Industrial Manufacturing, Integrated CRM | No Comments »

Company: MiroMetrica Industry: CRM Consultancy Solution: MyFax Functionality: Customer Service Cost: Free. No registration. The challenge: An alternative to the fax machine ::: MiroMetrica reaches out with MyFax ::: MiroMetrica assists its clients in communicating with their customers and using customer feedback for improving processes in the value chain. The most popular method for reaching [...]

Filed under: Contact Center and Service, Professional Services | No Comments »

Company: Screenplay Industry: Entertainment Solution: Entellium Functionality: Sales force automation Cost: Free. No registration. Challenge: Screenplay out grew Microsoft Excel ::: Screenplay Succeeds with Entellium CRM ::: “ACT! and Goldmine weren’t really upgrades from Excel, and Salesforce.com made us pay for a great deal of functionality we didn’t really need,” Graham said. “Entellium eSalesForce offered [...]

Filed under: Media and Entertainment, Sales Force Automation (SFA) | No Comments »