|
|
Experience Adaptive CRM
More Flexible and Collaborative CRM
As an Onyx Customer, you probably already know how flexible the Onyx product suite is and if you're using it across departments you've seen how the 'bigger picture' of intelligence about your customer helps every group service the customer better. Now it's time to take it to the next level.
With the introduction of Onyx 6.0, KNOVA, and a new alliance with Million Handshakes, your CRM system can become even more flexible and support advanced collaboration more easily.
Here's some of the new features available to you now in Onyx 6.0:
- Comprehensive and intuitive configuration/customization tool to make CRM more relevant to each organization (UCW).
- Ability to create virtual teams for improved automation, specifically the ability to assign, automate and track tasks for greater accountability (Assignment Studio).
- Platform enhancements (SQL Generation) that make future upgrades easier and provide greater extensibility.
- Seamless calendar integration with Outlook for increased efficiency and productivity.
The ability to easily build intelligent, sophisticated business rules and processes is fundamental to the value that Consona CRM has envisioned for our latest Onyx offering. If you don't already have Onyx Process Manager (OPM), we've put together a value-priced option for you to receive OPM and other process automation tools with your commitment to upgrading and enhancing your CRM system. Contact your Account Manager for more details about this offer.
Along with Onyx products, Consona CRM offers KNOVA's suite of products which can leverage your Onyx CRM data and facilitate increased collaboration with your customers to allow your Support and Customer Service departments to:
- Reduce the costs of problem resolution
- Satisfy increasing customer expectations
- Serve a growing installed base
- Support more complex products
Learn more about Onyx CRM 6.0 -
Compare Consona CRM to:
Maximizer,
Entellium,
Oncontact,
Aplicor,
Soffront,
ADAPT Software,
Avidian,
Epicor,
InsideSales.com,
Kana,
Microsoft,
NetSuite,
Oracle,
Parature,
RightNow,
Sage,
Salesboom,
Salesforce.com,
SalesLogix,
Saratoga Systems,
Siebel,
SugarCRM,
Surado,
ACCPAC,
ACT!,
amdocs,
Appshore,
Aprimo,
Ardexus,
Astea,
Aurum,
Chordiant,
Commence CRM,
CSG Systems,
Dendrite,
eGain,
Everest,
Infor,
JD Edwards,
LeGrand,
NetOffice,
Peoplesoft,
SalesJunction.com,
Salesnet,
Visitar,
Infusion Software,
Dataforce CRM,
BrainSell,
Zoho,
LeadMaster,
Model Metrics,
PipelineDeals,
Tour de Force,
VanillaSoft,
Balgord Software Solutions,
Landslide,
C2CRM,
CRMG,
24SevenOffice,
CNP,
PhaseWare,
Enterprise Wizard,
Revelation,
Exact Software,
Majestic,
Epicor,
Goldmine,
TechExcel,
Commence,
ePartners,
Stay-In-Front,
Pivotal,
SAP,
Workbooks,
RunE2E
|
