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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Consona CRM

Suited For: Mid-size, Large Companies

Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
  • Formerly known as Onyx
  • Core competency lies in automating multiple areas like sales, marketing and service
  • Known for ease of use and great customer service
  • Initial focus was in the SMB space but now also serving many large enterprises
  • Provides indutry-specific solutions for a number of industries
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C2CRM

Suited For: Companies
Relationship Management & Tracking, Activity Management, Mail and Calendar, Sales Force Automation & Management, Opportunities & Forecasting system, Contact Management, Customer Service & Support, Project Management, Enterprise Resource Analytics, Performance Management, Workflow Management, Open Data Store, ERP Connector Cartridges, Marketing Management, Analytics & Knowledge Management
  • It's affordable. It's simple to learn and use. And its browser-based design means everyone can use it instantly.
  • Offers the power and flexibility usually reserved for CUSTOM CRM solutions, with the ease of use and implementation typically associated with contact managers.
  • C2CRM is sold as a software and hardware solution on quality IBM equipment.
  • C2 makes it easy to implement your CRM solution in stages that fits your business needs.
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