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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Consona CRM

Suited For: Mid-size, Large Companies

Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
  • Formerly known as Onyx
  • Core competency lies in automating multiple areas like sales, marketing and service
  • Known for ease of use and great customer service
  • Initial focus was in the SMB space but now also serving many large enterprises
  • Provides indutry-specific solutions for a number of industries
N/A
SugarCRM

Suited For: Small, Mid-size Companies
Sugar Enterprise, Sugar Professional, Sugar Cube, Sugar On-Demand
  • Customization
  • Sales force automation
  • Tab-based user interface
  • Affordability
<$50/user/month