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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Consona CRM

Suited For: Mid-size, Large Companies

Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
  • Formerly known as Onyx
  • Core competency lies in automating multiple areas like sales, marketing and service
  • Known for ease of use and great customer service
  • Initial focus was in the SMB space but now also serving many large enterprises
  • Provides indutry-specific solutions for a number of industries
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Goldmine

Suited For: Small, Mid-size Companies

Contact Management, Schedule Management, Document Management, Opportunity Management, Team-based Collaboration, Reporting, Contact Center, Customer Service & Support, Customer Self-Service
  • Affordable solution for small and medium organizations
  • One of the most popular small business crm solutions in the market
  • Frontrange offers an integrated suite of contact center, helpdesk, and customer service solution
  • Easy upgrade path from single user versions to multi-user versions
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