     
| |
Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Consona CRM
Suited For: Mid-size, Large Companies
|
Marketing Automation, Sales Force Automation, Service/Support Management, Contact Center, Partner Relationship Management, Customer Performance Management, Customer Process Management
|
- Formerly known as Onyx
- Core competency lies in automating multiple areas like sales, marketing and service
- Known for ease of use and great customer service
- Initial focus was in the SMB space but now also serving many large enterprises
- Provides indutry-specific solutions for a number of industries
|
N/A
|
ACT!
Suited For: Companies
|
Centralize critical contact and customer information and stay organized, Manage and grow business relationships through top-notch communications, Forecast and track sales opportunities for an improved bottom line, Access and report on information quickly for a complete view of customer interactions, Stay productive by taking critical information on the go
|
- The most popular contact management software for small business
- Great for small business who needs a simple to use contact and customer management software
- ACT is attractively priced and affordable for small business
- Integrates with the tools you use everyday, such as Microsoft® Office, Lotus Notes®, and handheld devices.
|
$199/user
|
| |
