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Top CRM Vendors - Consona CRM (Formerly Onyx)

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Ownership: Public
Founded: 1994
Headquarters: Bellevue, WA
Customers: 1,300
Deliery Model: On-premise Software
: Not Published

Consona CRM Review / Key Strengths

  • Formerly known as Onyx
  • Core competency lies in automating multiple areas like sales, marketing and service
  • Known for ease of use and great customer service
  • Initial focus was in the SMB space but now also serving many large enterprises
  • Provides indutry-specific solutions for a number of industries

Consona CRM Features:

  • Marketing Automation
  • Sales Force Automation
  • Service/Support Management
  • Contact Center
  • Partner Relationship Management
  • Customer Performance Management
  • Customer Process Management

About Consona

Consona Corporation delivers software and services to companies of all sizes, ranging from small businesses to Global 2000 enterprises, across a number of industries. Consona’s software solutions automate business critical tasks, ranging from marketing, service and support to planning and scheduling, material requirements planning (MRP), accounting, product configuration, and business intelligence.

Consona Corporation is a business software and service provider dedicated to becoming your valued business partner by helping your company continuously improve business processes over time. Toward this mission, Consona invests in the people, processes, technology and tools needed to provide you with a unique and effective combination of customer care, product fit, industry expertise, and a broad range of consulting, IT and business services.

The Consona product portfolio consists of customer relationship management product lines (CRM software) and both industry-specific and cross-industry enterprise resource planning solutions (ERP software). Consona provides CRM and ERP business solutions to more than 4,500 customers worldwide and across a variety of industries, including manufacturing and professional services.

A number of elements work together to make Consona a standout in the industry. Backed by an experienced management team and deep financial resources, Consona melds an aggressive acquisition program, strong balance sheet, solid customer relationships, and high-fit solutions into a value proposition that is unmatched by other vendors—but well-matched to you and your business.