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Ownership: Private
Founded: 1992
Headquarters: Fremont, CA
Customers: 2,500
Software Type: Hosted or On-premise
Soffront Pricing: * 5-20 users: $70 per user per month and $120 for concurrent license.
* Over 20 users: contact Soffront at (800) 763-3766 or visit their website for more pricing
information.
Soffront Review / Key Strength
- Focus on providing CRM Software to mid-size companies
- Offers complete suite of CRM solutions
- Provider of both hosted and on-premise CRM Software
- Stable company that has been around for more than 10 years
Soffront CRM Products
Sales Force Automation
- Sales Management
- Sales Forecasting
- Pipeline Management
- Mobile Sales
- Sales Commissions Mgmt
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Sales Order Processing
- Order Lifecycle Management
- Quotation and Invoicing
- Inventory Management
- Shipping & RMA
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Marketing Automation - Marketing Management
- Email Campaigning
- Direct Mail Campaigning
- Tele-marketing
- Marketing Analytics
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Issue/Project Management - Defect Management
- Test case Management
- Product Release Mgmt
- Time & Cost tracking
- Project Management
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Customer Help Desk - Customer Support
- Multi Channel Contact Center
- Mobile Support
- Customer Portal
- Customer Self Service
- Customer Survey
- SLA Management
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Helpdesk Software
- Employee Help Desk
- Multi Channel Contact Center
- Mobile Support
- Asset Audit & Management
- Employee Portal
- Employee Self Service
- Employee Survey
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Partner Management
- CRM Portal
- Partner Lead Distribution
- Partner Self-service
- Partner Order processing
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Integration - Object API
- Web Services
- Back office integration
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About Soffront
Soffront was an early pioneer of CRM in 1993, with the release of its customer help desk and defect tracking solutions. For over a decade, Soffront CRM has evolved into a complete end-to-end CRM solution, providing sales, marketing, service and knowledge management with greater adaptability and customization than any other mid-market provider.
The Soffront solution is completely web-based (zero foot print web client), is built to adapt and can be deployed in days.
Soffront offers an end-to-end CRM solution spanning sales, marketing and support. Soffront CRM is comprise of:
* Marketing automation
* Customer support
* Defect Tracking
* Order Processing
* CRM Portal
* Sales Automation
* Employee Support
* Knowledge Management
* Asset Management
* Mobile CRM
Soffront Software Inc. focuses on mid market companies seeking CRM solutions. With more than 2,500 customers worldwide, Soffront’s installed base includes Fortune 500 companies, mid-sized businesses, federal, state, and local governments.
Looking for Soffront CRM user reviews? Visit CRMsoftwarereview.org
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