Location: London, GB
Date: March  07-08, 2007
Cost:
Team Registration  Discount: Register as a team of 3 or more and get 1 free pass
Standard Price: Euro 2195 + VAT

::: Gartner Customer Relationship Management Summit :::

Gartner helps you make the shift to becoming a customer-focused organization.

Reinvigorate and refocus your CRM strategy at the summit that will focus on:

  • Gartner’s eight building blocks of CRM
  • Customer analytics
  • Contact center optimization
  • Improving the customer experience
  • Best practice data quality
  • How to select CRM applications
  • CRM architectures and technologies
  • Marketing that powers the customer-centric enterprise
  • Campaign management
  • Customer service strategies and technology
  • Using technology to increase sales
  • The CRM vendor landscape

 Check out Gartner’s Customer Relationship Management Summit >>>