CRM University

Location: London, GB
Date: March  26-28, 2007
Cost: Team Registration  Discount: Register as a team of 3 or more and get 1 free pass
Standard Price: Euro 2695 + VAT

::: Gartner Business Process Management Summit :::

The summit will focus on the best practices in Business Process Management. Chalk out your BPM strategy, learn about:

• The top BPM drivers: Business Agility, Innovation, Process Quality, Productivity, Compliance
• Defining a BPM strategy, evaluating the impact and making the business case
• The new BPM methodologies & metrics to continuously optimize processes
• Alignment: creating a true business and IT partnership around processes
• Key BPM technologies: process monitoring, business modeling, business rules, process sequencing, business process platforms?
• BPM as a process itself: applying approaches ranging from ISO 9000, ITIL and BPR to Six Sigma, TQM and lean management
• Optimizing existing processes and workflow management
• BPM and Service-Oriented Architecture: the dynamic duo
• Change Management: the hidden BPM success factor
• Process-centric competition: the rewards of the process-centric organization
• BPM in Europe: benchmarking against the rest of the world
• The BPM Roadmap: future trends and converging technologies
• BI and Business Activity Monitoring: the implications for BPM

 Check out Gartner’s Business Process Management Summit >>>

Filed under: CRM Conferences