Posted on July 27th, 2007 by admin
Type: Research Report
Name: Vertical CRM the definitive sales guide
Date: 2004
Cost: $2295.00
::: Vertical CRM: the definitive sales guide :::
The CRM market stagnated after the 1990s. This report tells about the most attractive business opportunities in the global CRM market.
Scope of this report
• This report defines CRM as sales force automation, customer service automation, marketing automation and [...]
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Posted on July 27th, 2007 by admin
Type: Research Report
Name: CRM in Healthcare
Date: 2004
Cost: $2195.00
::: CRM in Healthcare :::
The report offers insight and information that enables software vendors to define the success factors for selling CRM and ERP products. Readers learn how market characteristics differ with the country.
Scope of this report
• The report details the markets for CRM application software and [...]
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Posted on April 13th, 2007 by admin
Type: Research Report
Name: The CRM Report
Author: eMarketer
Length: 115 pages
Date: April 2001
Cost: $795.00
::: The CRM report – An overview of the CRM applications space :::
CRM has come to play an important role in presenting the best face of a company to its customers; especially in e-business scenarios where face-to-face interaction does not take place. The eMarketer’s [...]
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Posted on April 13th, 2007 by admin
Type: Research Report
Name: Microsoft Converges BI with CRM
Author: Current Analysis Inc.
Length: 05 pages
Date: February 2007
Cost: $249.00
::: Microsoft Converges BI with CRM – A Competitive Intelligence Report :::
The BI/CPM market is growing as business at both the enterprise and SMB level is becoming increasingly information driven. Microsoft has taken cognizance of the fact and has released [...]
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Posted on April 10th, 2007 by admin
Type: Research Report
Name: Obstacles to Customer Experience Success
Author: Bruce D. Temkin, Forrester Research
Length: 11 pages
Date: February 6, 2007
Cost: $279.00
Obstacles to Customer Experience Success – A Survey of Customer Experience Execs
Forrester asked customer experience executives about their efforts. Although nearly all of them think that customer experience is an important part of their firm’s competitiveness, most [...]
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