CRM Whitepaper: Management mistakes about the IBM iSeries – AS/400
Type: Whitepaper
Name: Management mistakes about the IBM iSeries – AS/400
Date: 2007
Cost: Free
::: Management mistakes about the IBM iSeries – AS/400 :::
All too often these days, corporate managers misjudge the IBM AS/400 (or iSeries as it’s now called) when it comes to deploying a Customer Relationship Management solution. They make shortsighted, frugal decisions about the cost of purchasing hardware to run a CRM solution, only to find that their future costs will far exceed the initial costs, even if the initial costs include new hardware.
The research firms of IDC and The Meta Group have both published recent reports that show the iSeries has the lowest total cost of ownership compared to Unix and Windows NT. The IDC study, for example, shows the iSeries at $3,800 annual cost per user, Unix at $5,400, and Windows NT at $6,200 annual cost per user. This study points out that 10 users over 5 years could save an organization upwards of $120,000.
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Filed under: CRM Whitepapers