CRM Whitepaper: Business value of integrated CRM with Microsoft CRM

Type: Whitepaper
Name: Business value of integrated CRM with Microsoft CRM
Date: 2005
Cost: Free
::: Business value of integrated CRM with Microsoft CRM :::
Integrated innovation holds the promise of a more seamless user experience enabling multiple systems and applications to operate as one. The approach yields solutions that are easier to manage and simpler to use and deploy, [...]

CRM Whitepaper: CRM is Like an Outboard Motor

Type: Whitepaper
Name: CRM is Like an Outboard Motor
Date: 2007
Cost: Free
::: CRM is Like an Outboard Motor :::
Did you ever think that some of your customers or business associates are laughing at your organization “from the shore” about how you run your business? Are you zigzagging? Are all of your oars in sync with one another? [...]

CRM Whitepaper: What Do C-level Executives See as the Biggest CRM Challenge?

Type: Whitepaper
Name: What Do C-level Executives See as the Biggest CRM Challenge?
Date: 2007
Cost: Free
::: What Do C-level Executives See as the Biggest CRM Challenge? :::
We all know that employees don’t stay forever anymore and that every department doesn’t always know what every other department is doing. And if they do, then they are spending too [...]

CRM Whitepaper: How Can You Guarantee ROI on CRM?

Type: Whitepaper
Name: How Can You Guarantee ROI on CRM?
Date: 2007
Cost: Free
::: How Can You Guarantee ROI on CRM? :::
If your organization is functioning without a way for all of your employees to understand your customers better, then you are living in a 1970s world. Even in the 90s, when I was working in a sales [...]

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