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Ownership: Public (Business Unit of CDC Software)
Founded: 1994
Headquarters: Vancouver, Canada
Customers: 1,800
Software Type
: On-premise Software
Pivotal Pricing: Not Published
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Pivotal Review / Key Strengths
- Focused on serving mid-enterprise CRM Market
- Core competency lies in automating multiple areas like sales, marketing and service
- Public Company - Safe Buy
- Provides indutry-specific solutions for a number of industries
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Pivotal CRM Products:
- Sales
- Marketing
- Service
- Partner Management
- Analytics
- Mobile CRM
About Pivotal
Pivotal Corporation's CRM applications are focused on the requirements of mid-sized enterprises – a powerful, highly flexible application platform, a complete set of CRM applications, and low-cost, results-producing implementation services.
Pivotal’s CRM software includes solutions for:
Sales: Shorten the sales cycle and improve close ratios by making your sales process one of your strongest competitive differentiators.
Marketing: Increase response rates and lead quality dramatically by conducting highly targeted campaigns that capture in-depth prospect and customer data at every point of interaction.
Service: Accelerate incident resolution and improve customer satisfaction by implementing efficient, repeatable customer-service processes.
Partner Management: Collaborate more effectively with your partner channels by extending your knowledge and sales processes to them.
Analytics: Make better-informed business decisions, faster, with customer-data analysis.
Mobile CRM: Increase the productivity and effectiveness of your field and mobile users, whether they’re working online or disconnected.
In addition, Pivotal's CRM software suite includes a powerful application platform and additional capabilities in contact centers, partner management and interactive selling.
Pivotal offers specialized solutions tailored to the needs of the following industries:
Financial Services
Home Building and Real Estate
Manufacturing
Life Sciences
Healthcare
Pivotal Corporation is a software unit of CDC Corporation (NASDAQ: CHINA). Pivotal's software and services are designed for companies and business units in the revenue range of $100 million to $3 billion.
More than 1,800 companies around the world have licensed Pivotal including: Centex Homes, Farm Credit Services of America, Premera Blue Cross, Qiagen, Sharp Electronics Corporation, and WellCare Health Plans.
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