Oncontact Product Overview

Oncontact Product Overview

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Oncontact V (ONCV)

Oncontact Software's customer relationship management (CRM) software, gives your sales, marketing and customer service professionals, from associate to executive level, the tools they need to effectively manage prospects and customers. Oncontact's newest CRM package, Oncontact V (ONCV), uses the latest Microsoft .NET platform to provide a detailed snapshot of the complete customer and prospect relationship, including account history and organizational hierarchy.

Account Management
This powerful CRM software application contains a history of all interactions with customers and prospects on an individual or company-wide level. And, the interface of the CRM solution is completely customizable, which allows users to decide how they want to manage their customer and prospect relationships.

Marketing
Also included in the CRM package, is marketing functionality complete with call center features to maximize your marketing dollars by allowing you to create, execute, manage and track successful campaigns that increase leads and generate sales.

Customer Service
The key to outstanding customer service is fast, accurate answers. Oncontact's CRM solution makes outstanding customer service a reality by delivering a full-scale customer service and help desk management system that enables users to track customer service inquiries, incidents and problems.

Oncontact V Modules Account Management   Marketing   Customer Service

And There's More
One central screen - designed with a logical interface, the instantly-familiar Microsoft look and feel, and a convenient tab orientation - allows your team to navigate effortlessly through the system using the intuitive navigation tree and bar. You can view, edit and search for important customer data in record time.

Sales, marketing and customer service professionals have demanding jobs that pull them in many directions. CRM software from Oncontact Software brings order to even the most hectic schedule.