Oncontact
Suited For: Small, Mid-size Companies
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Account Management, Marketing, Customer Service
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- Focus serving mid-market organizations
- Depth of Functionality & Increased Automation
- Robust customization and integration capabilities
- Greatest Value & Lowest TCO
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Starting at $89 per user per month
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TechExcel
Suited For: Small, Mid-size, Large Companies
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Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys |
- Develop repeatable, measurable, documented and enforced processes
- Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
- Create a high quality of service at a reasonable cost
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Not Published |
