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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Oncontact

Suited For: Small, Mid-size Companies

Account Management, Marketing, Customer Service
  • Focus serving mid-market organizations
  • Depth of Functionality & Increased Automation
  • Robust customization and integration capabilities
  • Greatest Value & Lowest TCO
Starting at $89 per user per month
Epicor

Suited For: Mid-size, Large Companies
Customer Support, E-mail Marketing, Sales, Self Service Portal, Web-based Surveys
  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business
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