Oncontact
Suited For: Small, Mid-size Companies
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Account Management, Marketing, Customer Service
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- Focus serving mid-market organizations
- Depth of Functionality & Increased Automation
- Robust customization and integration capabilities
- Greatest Value & Lowest TCO
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Starting at $89 per user per month
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eGain
Suited For: Mid-size, Large Companies
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Web self-service, Email management, Chat and cobrowsing, Phonecall tracking, Knowledge management, Collaboration with experts, Interactive business processes, Email campaigns, Notifications, Web surveys
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- eGain Service™ 7 receives #1 rating in Bull's Eye research report overall as well as in knowledge management, architecture, and analytics categories
- Specializes in provider email management & customer service solutions
- Focus on serving mid-size and large companies
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N/A
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