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Ownership: Private
Founded: 1999
Headquarters: Bowling Green, KY
Omniprise Pricing: N/A


     

Omniprise Review / Key Strengths

  • From start to finish, management can supervise a company’s sales pipe line in real time
  • OmniSync seamlessly connects OmnipriseCRM with Microsoft Outlook
  • OmniAPI allows OmnipriseCRM to integrate with almost any 3rd party software
  • Provides a fully hosted or on premise solution
  • OmnipriseCRM is turnkey upgradeable to a fully functioning ERP (Enterprise Resource Planning) solution

Omniprise CRM Features:

  • Dashboard System: Data anywhere within the system may be harvested to manage at-a-glance reporting. Widgets provide snapshots of information useful for top executives and ordinary users.
  • Custom Report Writer: Create custom reports with a point-and-click custom report builder easy enough for anyone to use. Turn custom reports into real time widgets that can be shared with other users within the system.
  • Opportunity Tracking: Create, organize and manage current leads and opportunities by sales stage, sales potential, sales representative and more. Track upcoming follow-ups by opportunity or contact ensuring that regular communication is made with key customers.
  • Tech Services: Record and fulfill internal and external trouble tickets. Support issues can be organized by location and division. Allow customers to post their own trouble tickets, saving internal time and money.
  • Organizational Management: Boost user productivity with tasks and system alerts. Managers can delegate work and track employee progress in real-time.
  • User Management: Create, monitor and maintain all aspects of your employees ensuring maximum efficiency and system security. Track user activity within Omniprise.
  • OmniDrive: A virtual hard drive on the Omniprise web server used to store and back up files. Users interact with OmniDrive via a mapped networked drive making file access as easy as ever.
  • OmniLive: A Microsoft Windows©-based application enhancing users' Omniprise experience. Users are continually connected to Omniprise while creating a virtual private network to ensure data security.
  • OmniSync: Connects Omniprise with Microsoft Outlook© automatically synchronizing and transferring contacts, calendar events, tasks, and notes in real time.
  • OmniAPI: Allows companies to create custom software integration to Omniprise without outsourcing development.
  • OmniGUI: OmniGUI for 32 and 64 bit Microsoft Windows© offers multi tabbing, customizable navigation display, multi Monitor support and much more.
  • OmniScan: Users can attach uploaded business cards, contracts, documents, and more from one easy to use application.

OmniPriseCRM Key Modules

Customer Relationship Management
  • Manage customers in one central system
  • Maintain contact information, driving directions, multiple facilities/offices and more
  • Create and manage prospective customers
  • Uphold internal account manager and sales rep assigned by customer
  • Support unlimited contacts attached to each customer with specified positions
  • Customer change logs allow for monitoring customer growth and changes over time
  • Create customer groups for reporting and customer organization
  • Unlimited customer classes allow for internal classifications for reporting and quick reference
  • Custom fields allow customer’s information to be added at any time and tailored to client’s need
  • Parent customer assignment allow customers to be layered for optimal tracking and organization
  • Track customers by location and division for organization and easy retrieval
  • Customer overview pages allow users to monitor all activity for a customer in one easy-to-read location
Contact Management
  • Add/edit/delete contacts through an easy-to-use form-based system
  • Enter or record unlimited phone, email, and address fields for each contact
  • Upload and crop photos directly for contact identification
  • Include company-specific information such as class and job title along with personal information, including family details, birthday, anniversaries, and interests
  • Create custom fields to tailor contact information collection to meet the client’s needs
  • Map contact’s location and receive driving directions at the press of a button

Select Omniprise Customers:

Oscarware Inc, Bowling Green-Warren County Regional Airport, Aspire Federal Credit Union, Warren County, Kentucky Government, Mariah’s & YOLOS Restaurants, South Central Bank


Bottom Line

Flexibility and ease of use puts OmnipriseCRM head and shoulders above other CRM Software providers. OmnipriseCRM, out-of-the-box, has three different configurations that can meet almost any CRM requirement but is also customizable. OmnipriseCRM is modular and works hand in hand with OmnipriseERP (Enterprise Resource Planning) allowing businesses to grow without having to rely on third party options.

This platform design is built for growth improving the ROI by eliminating the need for additional training and administrating on an additional 3rd party software solution. Users will be familiar with the system allowing a quick transition to the ERP solution. OmnipriseCRM has an API (Application Programming Interface) that allows administrators to integrate with 3rd party software enhancing the existing capability of the software.


About Omniprise

"Continually exceeding expectations by creating innovative and insightful technologically driven solutions while providing superior customer services." This is not just the mission statement but a total philosophy that has catapulted the company into the forefront of the CRM and Technology Industries.

Not only does Hitcents.com sell OmnipriseCRM, but uses the tool. Hitcents.com believes a company shouldn’t be afraid to use their own products and through this usage ensures that once it gets to the customer, the quality and usability is a cut above the rest. Hitcents.com provides solutions for Customer Resource Management software and offers a rich Enterprise Resource Planning Software, Website, Marketing, Technology, Creative, Database, Productions and Self-Service solutions providing resources that can meet almost any company’s technological needs from start to finish. Hitcents.com specializes in “Bringing it all together!”