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NetSuite CRM Software Overview











NetSuite CRM Software Overview
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Click here to see the 360 degree view of the customer lifecycle.

Traditional Customer Relationship Management with More Power, and More Ease

NetSuite CRM gives your company all the Customer Relationship Management capabilities you'll need to manage the sales and customer relationship management process, with greater power and ease than other CRM solutions. NetSuite CRM includes the foundations of CRM: Salesforce Automation, Marketing Automation, and Customer Support & Service. These CRM capabilities are made more powerful with award-winning dashboards, customization and web services through NetFlex, in-system high volume marketing campaigns, advanced forecasting, contact management, and opportunity management.

NetSuite CRM offers the best-rated opportunity management and forecasting capabilities in the industry

Central to CRM solutions are opportunity management and forecasting, and NetSuite CRM truly excels in these areas. In fact, a leading analyst firm recently rated NetSuite CRM as #1 in a host of functional areas among Web-based Sales Force Automation solutions:

  • #1 in Opportunity Management
  • #1 in Forecasting
  • #1 in Sales Management
  • #1 in Dashboards
  • #1 in Product Catalog
  • #1 in Activity Management
  • #1 in Document Management

NetSuite CRM takes all the customer relationship management capabilities found in salesforce.com Enterprise Edition, Siebel CRM OnDemand, and Microsoft CRM, makes them more powerful, and makes product fulfillment, service delivery and accounting ties easier with superior order integration.

And if you need more than CRM Solutions

As your company grows and if you want to expand beyond traditional CRM solutions to see a true 360 degree view of your customers, at any time you can upgrade to the customer relationship management capabilities of NetSuite CRM+.

Learn more about NetSuite CRM