Business Intelligence

Business Intelligence

In today's fiercely competitive market, companies must be adept at analyzing data in order to spot sales trends and do product analysis. Companies need to ask key questions, such as: How many seconds did an online shopper spend looking at a particular item? What does a five-year history of that customer's purchases look like? What are the characteristics of the most profitable 10 percent of the company's customers?

But gathering countless factoids won't give any company a competitive advantage. In fact, the more information a company pours into typical business-intelligence packages, the more difficult, time-consuming, and expensive it becomes to do benchmarking and market study analysis.

To see a real payoff, organizations need to consolidate business intelligence data that is often segregated between divisions. That's the only way to get a single view of business operations.

To that end, NetSuite CRM offers pre-integrated, comprehensive and real-time business intelligence software solution that helps companies reach their top-line goals and fine-tune their business processes. Moreover, NetSuite CRM offers the ultimate flexibility, letting you mine business data from your database using ODBC tools, or your choice of business-intelligence software packages.

NetSuite CRM solution offers the following key business intelligence and analytics features:

• Real-time Dashboard
• Customer Segmentation
• Analytics via Saved Searches
• Reporting Capabilities