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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

NetSuite

Suited For: Small, Mid-size Companies

Sales Force Automation, Marketing Automation, Customer Service & Support, Employee Management, Real-time Dashboards, Order Management, Incentive Management, Project Tracking, Website & Analytics, Partner Management
  • Offers the best opportunity management and forecasting capabilities in the industry.
  • The only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking.
  • The only hosted business application that supports your entire company with a in a single, integrated solution — from customer relationship management (CRM) to accounting / ERP to Web capabilities.
  • Includes customizable, real-time dashboards for each employee in your company, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
Starting at $79/user/month
ACCPAC

Suited For: Companies
Sales Automation, Marketing Automation, Customer Care, Microsoft Outlook Integration, Wireless PDA Access, Offline Synchronization
  • Accpac's end-to-end product line includes applications for accounting, CRM, human resources, warehouse management, manufacturing and point-of-sale.
  • ACCPAC CRM is already integrated with the other ACCPAC software solutions.
  • Focus on serving mid-size companies with affordable pricing.
  • Offers both hosted and on-premise software
Per user costs start at $995