Compare CRM VendorsCRM ArticlesCRM Vendor RecommendationsCRM Evaluation ToolsCRM Glossary
Download Free CRM Reports
 

Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

NetSuite

Suited For: Small, Mid-size Companies

Sales Force Automation, Marketing Automation, Customer Service & Support, Employee Management, Real-time Dashboards, Order Management, Incentive Management, Project Tracking, Website & Analytics, Partner Management
  • Offers the best opportunity management and forecasting capabilities in the industry.
  • The only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking.
  • The only hosted business application that supports your entire company with a in a single, integrated solution — from customer relationship management (CRM) to accounting / ERP to Web capabilities.
  • Includes customizable, real-time dashboards for each employee in your company, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
Starting at $79/user/month
Everest

Suited For: Companies
Link multiple tasks, Contact manager, Personal/company-wide calendar, Tasks/appointments/reminders, Intra company mail, Customer/vendor history calendar, Document history calendar, Auto preview and preview pane options in task browsers, Create tasks in a single click
  • All-in-one small business management solution including accounting software, inventory management, service, e-commerce, sales force automation, CRM, point of sale, and wireless connectivity for small and mid-size businesses.
  • one of the few vendors that provide software needed to run an entire small business and is best suited for enterprises with under 250 employees in the wholesale/distribution, retail, mail-order and e-commerce businesses
N/A