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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

NetSuite

Suited For: Small, Mid-size Companies

Sales Force Automation, Marketing Automation, Customer Service & Support, Employee Management, Real-time Dashboards, Order Management, Incentive Management, Project Tracking, Website & Analytics, Partner Management
  • Offers the best opportunity management and forecasting capabilities in the industry.
  • The only hosted CRM application that offers order management / fulfillment, commission / incentive management, channel / partner management, website & analytics, and project tracking.
  • The only hosted business application that supports your entire company with a in a single, integrated solution — from customer relationship management (CRM) to accounting / ERP to Web capabilities.
  • Includes customizable, real-time dashboards for each employee in your company, providing instant snapshots of key performance indicators (KPIs), such as new leads, opportunities, sales orders, commissions, support cases and forecasts.
Starting at $79/user/month
Appshore

Suited For: Companies
Contact Management, Sales Force Automation, Customer Relationship Management, Marketing Automation, Document Management
  • Extremely affordable hosted CRM that provides core CRM capabilities
  • Suited for small business who need robust CRM functionality at a reasonable price
  • Premium Edition provides all the features of Professional plus email campaign management, full customization, shared calendars, and a language translation table for localization of the program for non-English speaking users
AppShore pricing: Starts at $14 per user per month for Professional Edition, $24 per user per month for Premium Edition