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Ownership: Private
Founded: 1984
Headquarters: Atlanta, Georgia
Software Type: On-premise Software
Price: N/A

Firstwave Key Strengths

  • Extensive customization capability
  • Out-of-box Integration with ERP systems
  • Focus on serving mid-size companies
  • Affordability

Firstwave CRM Products:

  • Marketing Campaign Management
  • Real-Time Accounting Integration
  • Sales Opportunity Management
  • Service Ticket Management

About Firstwave

Firstwave is a leading provider of CRM solutions to mid-size and large-scale enterprises worldwide. Firstwave believes in the basics: Take care of your customers and your customers will take care of you. Our Customer-First Commitment goes far beyond service and support. Knowing your business is our business.

Firstwave's Corporate and Product Mission reflects our Customer-First Commitment: To develop and integrate the best software solutions to manage customer interactions and information. We strive to accomplish this mission each day by providing our clients with effective CRM, robust technology and the highest standard of customer service.

A leader in High Tech CRM, Firstwave offers a suite of Industry-Focused Solutions. Firstwave CRM helps you keep current customers loyal, close more sales and capture more market share - accelerating revenue every step of the way. From sales, marketing and customer service automation to project and product quality management, Firstwave achieves breakthrough CRM solutions for you.

Firstwave CRM is adaptive, scalable and easily integrates with your existing systems. This allows for rapid deployment and, ultimately, a higher return on your investment.

An industry leader and innovator since 1984, Firstwave has evolved from the early days of contact management to offering the industry's first totally Web-based suite of CRM solutions in 1998. Firstwave continues to receive industry awards and praise for its advancement of the CRM industry.