||Ownership: Public (NASDAQ: EPIC)
Headquarters: Irvine, California
Customers: Cox Enterprises, Cinemex, Rugs Direct, Affinity Federal Credit Union, Le Meridien Hotels, InVision Technologies, Siemens Building Technologies, Agile Software Corporation
Software: Hosted and On-premise Software
Epicor CRM Key Strengths
- Highly customizable CRM application/platform
- Familiar Microsoft Outlook-like user interface
- Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
- Attractive pricing model for small and medium business
Epicor Clientele CRM Features :
- Customer Support
- E-mail Marketing
- Self Service Portal
- Web-based Surveys
About Epicor CRM
A long-time player in the business automation field, Epicor has been providing integrated ERP, CRM and supply chain management (SCM) software to mid-market companies around the world for 20 years.
With the June 2004 acquisition of Scala, Epicor officials say that they are the global leader in the mid-market, serving more than 20,000 customers in over 140 countries. The company has an impressive list of accolades and awards. In November 2005, it was selected as a finalist for the inaugural Red Herring Small Cap 100 and Epicor was named one of FORTUNE magazine's 100 Fastest-Growing Companies in 2006
Epicor leverages technologies like Web services in developing end-to-end, industry-specific solutions for manufacturing, distribution, enterprise service automation, and hospitality. Designed with scalability and flexibility to support long-term growth, Epicor offers a full range of services, providing a single point of accountability to promote rapid ROI.