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Top CRM Vendors - Epicor

Top CRM Solution Providers

:: BrainSell
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:: Epicor
:: Goldmine
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:: Infusion
:: Microsoft Dynamics
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:: Soffront
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Ownership: Public (NASDAQ: EPIC)
Founded: 1984
Headquarters: Irvine, California
Customers: Cox Enterprises, Cinemex, Rugs Direct, Affinity Federal Credit Union, Le Meridien Hotels, InVision Technologies, Siemens Building Technologies, Agile Software Corporation
Software: Hosted and On-premise Software

Epicor CRM Key Strengths

  • Highly customizable CRM application/platform
  • Familiar Microsoft Outlook-like user interface
  • Robust reporting engine for shareing between users in a variety of formats, including Excel, HTML, PDF, XML and CSV.
  • Attractive pricing model for small and medium business

Epicor Clientele CRM Features :

  • Customer Support
  • E-mail Marketing
  • Sales
  • Self Service Portal
  • Web-based Surveys

About Epicor CRM

A long-time player in the business automation field, Epicor has been providing integrated ERP, CRM and supply chain management (SCM) software to mid-market companies around the world for 20 years.

With the June 2004 acquisition of Scala, Epicor officials say that they are the global leader in the mid-market, serving more than 20,000 customers in over 140 countries. The company has an impressive list of accolades and awards. In November 2005, it was selected as a finalist for the inaugural Red Herring Small Cap 100 and Epicor was named one of FORTUNE magazine's 100 Fastest-Growing Companies in 2006

Epicor leverages technologies like Web services in developing end-to-end, industry-specific solutions for manufacturing, distribution, enterprise service automation, and hospitality. Designed with scalability and flexibility to support long-term growth, Epicor offers a full range of services, providing a single point of accountability to promote rapid ROI.