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Ownership: Public
Headquarters: Englewood, Colorado
Software Type: On-premise Software
Price: N/A



CSG Systems Key Strengths

  • Specializes in providing billing, customer care and order management solutions.
  • CRM solutions targeted for cable television, direct broadcast satellite, high speed internet, digital voice and voice services, and IP services providers
  • Focus on serving mid-size companies

CSG Systems CRM Products:

  • Marketing Solutions
  • Billing & Payments
  • Customer Care
  • Order Management
  • Workforce Management
  • Statement and Output Services

About CSG Systems

CSG helps organizations launch new services everyday, from Video On Demand to Voice Over IP to IPTV to bundled video, voice and data offerings. We help our clients rapidly bring competitive new convergent services to market and improve customer service.

CSG has a rich heritage of supporting the evolving needs of the North American broadband and satellite markets. In November 1994 a team of investors acquired First Data Corporation's Cable Services Group, which had been in business since 1982. Today, the world's largest and most innovative operators rely on CSG to create differentiated bundled services and a unique customer experience.

From the introduction of multi-channel TV services across a wide array of delivery platforms to IP offerings, CSG has stood by its customers as its business needs-and billing and customer care needs-have evolved.