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Ownership: Private
Founded: 2002
Headquarters: London, UK
Software Type: Hosted, SaaS

BPMonline Key Strengths

BPMonline CRM merges CRM with BPM (Business Process Management) suite. This forward thinking product provides a powerful set of tools for process design fully integrated with the CRM solution. The CRM modules incorporate all the robust functionality for time optimization, sales automation, marketing automation, data and document management and analytics that you would expect.

The BPM module using BPMN (Business Process Modeling Notation) allows you to design and run processes directly from the solution. This means that processes designed in the solution are easily accessible and comprehensible for business users and IT staff.

The key advantages of BPMonline CRM are:

  • BPM + CRM. BPMonline CRM software combines CRM with business process management (BPM) allowing users to streamline business processes and deliver outstanding customer experience.
  • Unparalleled self-customization tools. IT solution that can be tailored with the click of the mouse.
  • Open source configuration. CRM software that enables limitless extension opportunities and assures independence from vendor.
  • Only $29 per month. Unprecedented price for cutting-edge solution.
  • All benefits of SaaS. No additional IT costs for hardware, premises, IT staff etc. Powerful data center, guarantees secured access to BPMonline CRM from anywhere in the world.

BPMonline CRM Key Features

  • Enhanced Business Process Management & Workflow Management Capabilities (BPMS)
  • Account & Contact Management
  • Contact Profiling and Segmentation
  • Sales Force Automation
  • Lead & Opportunity Management
  • Sales Forecasting
  • Quotes & Contracts
  • Invoicing & Payments
  • Multi-channel Marketing Management
  • Email Marketing
  • Task and Activity Management
  • Shared Calendar
  • Email Integration
  • Email and Documents Templates
  • Document Management
  • Integrated Content Library
  • Custom Dashboards
  • CRM Analytics, Graphs and Reporting
  • Custom Report Engine
  • User Profile Management
  • Back-Office Integration
  • Easy Customization
  • Web-Based User Interface

About BPMonline

BPMonline was launched with a genuine desire to create a CRM solution that can help businesses build first-class relationships with their customers, deliver outstanding service, and monitor business processes. BPMonline has added process management tools into the CRM application to automate business processes and operations that are part of the CRM strategy. Moreover, business process management (BPM) can be employed to help management align tasks and activities with business strategy and current market needs.

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