|
|
|
 |
Ownership: Private
Founded: 1993
Headquarters: Mountain View, California
Software Type: On-premise Software
Price: N/A
|
BNTouch CRM Review / Key Strengths
- Extensive customization capability
- Out-of-box Integration with ERP systems
- Focus on serving mid-size companies
- Affordability
|
BNTouch CRM Products:
- Marketing Campaign Management
- Real-Time Accounting Integration
- Sales Opportunity Management
- Service Ticket Management
About BNTouch
BNTouch, Inc started in 2004 with a mortgage specific CRM product, BNTouch True Mortgage CRM that took the industry by storm. Working closely with our customers, BNTouch team spent countless hours understanding Small and Medium size Businesses, their pains and needs.
-> We learned for example that Small Businesses often work with other Small Businesses on any given day on any given transaction.
-> We learned that for a Small Business, referrals are incredibly important.
-> We learned that Small Businesses don't have time or staff to customize CRM applications.
-> We learned that Small Businesses often need a collaborative environment but can't afford setting up Microsoft ExchangeŠ or similar solutions.
-> We learned that Small Businesses struggle with web presence with their 1st generation web sites are not being utilized.
-> We learned that Small Businesses want everything to be in a single application so they don't have to worry about compatibility, integration, etc..
|
