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Ownership: Private
Founded: 1993
Headquarters: Costa Mesa, California
Customers: 1,200
Software Type: On-premise Software
ADAPTcrm Pricing: Starting at $1,000 to $1,500 per user license

ADAPTcrm Review / Key Strengths

  • Offers pre-built, real-time integration for many popular small to mid-range accounting/ERP systems, including those from ACCPAC, Best (MAS 90, MAS 200, Platinum for Windows, BatchMaster), Microsoft Great Plains, Exact (formerly Macola), IndustriOS and other popular accounting/ERP software publishers
  • Highly customizable and easy to adapt to your company's needs.
  • Features a built-in Process Definition Language (PDL), a powerful new table-based tool for modeling complex business processes
  • CRM solution design and built to fulfill the needs of small and medium businesses

ADAPTcrm Products:

  • Specializes in serving the needs of small to medium size business.
  • Highly customizable and easy to adapt to your company's needs.
  • Focus on serving mid-size companies
  • Affordability

About ADAPTcrm

ADAPT Software Applications, Inc. was established in 1993 and has assisted over 1,200 companies worldwide in meeting their enterprise software requirements. With more than a decade of experience in multi-platform and web-based custom application development, the company markets moderately priced, end-to-end Customer and Supplier Relationship Management (CRM) software solutions characterized by leading-edge technology, comprehensive functionality and a solid implementation methodology.

ADAPTcrm, the company's flagship product, was built from the ground up, not acquired from various other software developers, leading to strong interdepartmental integration. ADAPTcrm is designed to track all key customer and vendor communications within a single, integrated module.

ADAPTcrm was first released in early 1996 as a pilot project to test the concept of a customer management application for users of mid-range accounting/ERP systems. Enthusiastic reviews led the company to develop affordable, enterprise-class CRM applications designed to meet the needs of small to medium sized businesses.

The company's latest release of ADAPTcrm provides across-the-enterprise CRM functionality, includes features to automate and manage:
* Accounts, activities and tasks
* Marketing campaigns, events and ROI
* Sales opportunities, pipelines and competitors
* Service contracts, warranties and incidents.

In addition, ADAPTcrm is equipped with real-time back-office accounting/ERP and Microsoft™ front-office integration.

The ADAPTcrm system is currently distributed in the United States, Canada, United Kingdom, Africa, Australia and Asia. Comprehensive training, service, and support is available through authorized local resellers and consultants, and is marketed and sold through OEM and strategic partnerships with global software companies that have been integrated with ADAPTcrm.

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