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Surado Review | CRM Vendor Software Reviews

Surado Review | CRM Vendor Software Reviews
Use CRM? Write a review

Ownership: Private
Founded: 1995
Headquarters: Riverside, California
Software Type: On-premise
Surado Pricing: Starting at $700

Surado Key Strengths

  • Complete CRM Suite with Focus on Small & Medium size Businesses
  • Custom Application Designer  & Integration tools for a Complete 360-Degree View
  • On-Going Innovation with Many First to Market Features
  • Ranked #1 in 4 out of 6 categories when compared to Leading CRM Vendors in the B2B market space

Surado Key Products

  • Surado Small Business CRM Suite
  • Surado Enterprise CRM Suite
  • Surado CRM Offline with Always-In-Sync™
  • Surado Integration Module
  • Surado CRM Integration for Microsoft Exchange
  • Surado CRM Integration for GroupWise
  • Surado Web eLeads
  • Surado CRM Web
  • Surado Web Self-Service
  • Surado CRM Integration for MS Dynamics GP
  • Surado CRM Integration for QuickBooks
  • Surado CRM Automated Reporting Module

Surado CRM Key Features

  • Account & Contact Management
  • Sales Force Automation
  • Marketing Automation
  • Customer  Service/Help Desk
  • Dashboards
  • Interactive Workflows
  • Organizational Charts
  • Integrated Project Management
  • Custom Application Designer (CAD)
  • Analytics & Reporting

About Surado CRM Software

Surado, established more than a decade ago, has a strong history of product innovation, long-term profitable client relationships and ability to execute plans on time and on target.

Recognizing the tremendous business opportunity in the SMB CRM arena, Surado strategically positioned itself to capitalize on its expertise in building large, powerful and complex systems as well as out-of-the-box solutions to create the "just right" solution for the mid-market. Our combination of power, features and functionality into an easy-to-use, quick to implement and affordable system with a high degree of customization, fast integration with third-party applications and advanced security options is turning heads, at corporations large and small. And while Surado CRM is easily implemented across all horizontal markets, we also offer vertical solutions spanning Banking and Finance, Healthcare, Education, Homeland Security, Manufacturing and Technology.

Our demonstrated ability to compete against "CRM Giants" on their turf and win validates our design approach and proves our unique market position. Our winning combination of product design in an adaptive environment enables us to regularly outperform our competition. The continued successes of installations of Surado CRM to replace incumbent CRM systems in less than 30 days is a testament to our success, causing companies to abandon their complex and expensive CRM initiatives for Surado's more nimble and sensible solution.

Surado continues to gain recognition as an emerging CRM innovator, featured regularly through national publications such as Inc, Entrepreneur, PC Magazine, PC World, CRM Magazine, and Selling Power; leading industry resources including Technology Evaluation Center, CRM Advocate, The 451 Group, IT Toolbox, DestinationCRM, and Real Market; through Sales and Marketing University textbooks used throughout the US and internationally; and TV and Radio.

In addition, Surado's receipt of prestigious awards such as the MobileFocus Award, awarded by Pepcom, the World Leader in Technology Showcase events honoring the most outstanding products and services in the mobile computing and wireless arenas, continues to gain industry expert and user recognition alike.

In terms of partner alliances, in addition to being a Microsoft Certified Partner and Microsoft Gold Certified Business Solutions Partner, Surado continues to expand strategic relationships with industry solutions providers including IBM, Palm, Corex Technologies, Intuit, Intel, Shoretel, Cisco and others.

With products in all 50 US states and over 64 countries worldwide, Surado is well positioned to become a dominant player in the CRM industry. As a privately-held corporation, Surado has the freedom to take the long-term view in decision-making, resulting in steady quality-controlled growth in both product development and team building. The vision, ability and stability of our management team and greater team combined with an overall commitment to preserving the Surado culture, provide an excellent work environment and foundation for continued, sustainable growth.

In preparation for near term growth, the company has embarked on the construction of its new 36,000 sq ft corporate headquarters in the prestigious University Research Park, which was developed in as a joint partnership between the City and County of Riverside as well as University of California Riverside. The new corporate facilities will not only meet Surado's current and near term West-coast expansion requirements but also position the company for future campus growth.