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Side-by-Side CRM Vendor Comparison |
|
Company |
CRM Features |
Company Strengths |
Cost |
Surado
Suited For: Small, Mid-size Companies
|
Account & Contact Management, Sales Force Automation, Marketing Automation, Customer Service/Help Desk, Dashboards, Interactive Workflows, Organizational Charts, Integrated Project Management, Custom Application Designer (CAD), Analytics & Reporting, Integration to MS Outlook and Exchange
Integration to QuickBooks and MS Great Plains Dynamics |
- Complete CRM Suite with Focus on Small & Medium size Businesses
- Custom Application Designer & Integration tools for a Complete 360-Degree View
- On-Going Innovation with Many First to Market Features
- Ranked #1 in 4 out of 6 categories when compared to Leading CRM Vendors in the B2B market space
|
Surado Small Business CRM Suite: starts at $500 /user
Surado Enterprise CRM: starts at $700 /user
|
Chordiant
Suited For: Companies
|
Chordiant Marketing, Chordiant Decision Management, Chordiant Decision Management for Basel II, Chordiant Contact Center, Chordiant Retail Channel, Chordiant Enterprise Platform
|
- Offers industry-specific CRM solutions for Retail Banking, Card Services, Lending, Insurance, Telecommunications
- Chordiant's suite of CRM applications to enhance the quality of every customer interaction, increase employee productivity, reduce costs and comply with regulations
- Focus on serving large global companies
- Adapt at helping organizations with complex CRM needs
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N/A
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