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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Surado

Suited For: Small, Mid-size Companies

Account & Contact Management, Sales Force Automation, Marketing Automation, Customer Service/Help Desk, Dashboards, Interactive Workflows, Organizational Charts, Integrated Project Management, Custom Application Designer (CAD), Analytics & Reporting, Integration to MS Outlook and Exchange Integration to QuickBooks and MS Great Plains Dynamics
  • Complete CRM Suite with Focus on Small & Medium size Businesses
  • Custom Application Designer & Integration tools for a Complete 360-Degree View
  • On-Going Innovation with Many First to Market Features
  • Ranked #1 in 4 out of 6 categories when compared to Leading CRM Vendors in the B2B market space
Surado Small Business CRM Suite: starts at $500 /user

Surado Enterprise CRM: starts at $700 /user
TechExcel

Suited For: Small, Mid-size, Large Companies

Incident and Resolution Tracking, Knowledge Management, Sophisticated Workflow, Multiple Automated Notification Options, Built-in Reports and Analysis, Customizable Customer Web Portal, Manage Campaigns, Track Every Lead, Sophisticated Online Marketing Tools, Qualify Leads More Effectively, Integration with Sales Teams, Marketing Event-Triggered Surveys
  • Develop repeatable, measurable, documented and enforced processes
  • Develop more knowledgeable and efficient staff through better prioritization, process automation and user self-service
  • Create a high quality of service at a reasonable cost
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