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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Surado

Suited For: Small, Mid-size Companies

Account & Contact Management, Sales Force Automation, Marketing Automation, Customer Service/Help Desk, Dashboards, Interactive Workflows, Organizational Charts, Integrated Project Management, Custom Application Designer (CAD), Analytics & Reporting, Integration to MS Outlook and Exchange Integration to QuickBooks and MS Great Plains Dynamics
  • Complete CRM Suite with Focus on Small & Medium size Businesses
  • Custom Application Designer & Integration tools for a Complete 360-Degree View
  • On-Going Innovation with Many First to Market Features
  • Ranked #1 in 4 out of 6 categories when compared to Leading CRM Vendors in the B2B market space
Surado Small Business CRM Suite: starts at $500 /user

Surado Enterprise CRM: starts at $700 /user
JD Edwards

Suited For: Companies
Integrated Customer Service, Integrated Fulfillment Management, Multi-Channel Collaborative Selling, Customer Lifecycle Marketing
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  • JD Edwards EnterpriseOne Customer Life Cycle Management expands the definition of CRM to include all of the business processes and associated systems that touch a customer, including billing and delivery.
  • Offers complete suite of applications including Asset Lifecycle Management, Customer Relationship Management, Financial Management, Human Capital Management, Project Management, Supplier Relationship Management, and Supply Chain Management
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