CRM

voicesofcrm.blogs.techtarget.com June 20th, 2008 ::: Jeanne Bliss on chief customer officers ::: An interesting podcast by Jeanne Bliss in which she discusses the important role of the Chief Customer Officer. A chief customer officer needs to be like Tom Sawyer, says Jeanne Bliss, author of “Chief Customer Officer, Getting past Lip Service to Passionate Action.” [...]

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