customerthink.com October 22, 2007 ::: Embrace Sales 2.0, or Be Left in the Dust ::: With most products and services, companies are faced with the prospect of dealing with a buyer’s market. The internet has expanded the seller’s reach but at the same time it has also tremendously improved the customer’s knowledge about what he [...]
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tmcnet.com October 17, 2007 ::: Satuit aims to improve end-user experience through training program ::: Satuit Technologies has launched what it calls “Train the Trainer” program through which it hopes to increase end-user expertise and product use. Satuit hopes to impart training to representatives of their customers who can then go and take on the [...]
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dynamicbusiness.com ::: CRM applications that deliver for SMEs ::: CRM software is useful for managing the three areas of sales, marketing, and customer service. SFA helps with tools like opportunity management and providing a wholesome view of current and future business opportunities. Marketing benefits from CRM by getting a better understanding about its campaigns and [...]
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dmnews.com October 19, 2007 ::: Your queries on email, CRM, and direct mail answered ::: The Toolbox, a new section at dmnews is a great place to get your ideas on direct marketing answered. Want to learn how to get more click-throughs with your email marketing campaign? Find out the best practices in lead nurturing [...]
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tmcnet.com October 19, 2007 ::: Commence Corporation takes a different path ::: Commence CRM has chosen to target verticals and tailor its CRM offerings to their unique requirements. The company believes this will help its customers achieve an ROI faster by eschewing developmental work and at the same time it offers Commence a platform to [...]
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star-techcentral.com October 18, 2007 ::: Putting CRM within the reach of SMBs ::: SMBs too want CRM but find the cost prohibitive, this is what Ganes Kumar Narayanan, chief executive officer of Software Village (M) Sdn Bhd feels. As a result, SMBs are unable to take full advantage of advances in IT technology. Having felt [...]
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searchcio.techtarget.com October 18, 2007 ::: CRM projects fail because users say “No Thanks” ::: While not really breaking news, it is food for thought for companies that are looking to deploy CRM. Research by AMR Research shows that sales representatives and marketing professionals are chief culprits when it comes to non-adoption of CRM technology. Last [...]
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campustechnology.com October 19, 2007 ::: Where CRM and student coaching meet ::: The education sector is apparently the latest market to have caught the attention of CRM vendors. IntelliWorks and InsideTrack have come together to offer a solution for student recruitment and retention. InsideTrack offers guidance coaching services to students so that they can manage [...]
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callcenterinfo.tmcnet.com October 19, 2007 ::: Hobsons helps education institutions get more business ::: Student retention for education institutions is apparently a serious enough problem for it to merit a software dedicated to tackling it. The software has been developed by Hobsons, the company helps colleges “elevate their enrollment strategies” Hobsons Student Retention Solutions provides a [...]
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vnunet.com October 19, 2007 ::: CRM 4.0 from Microsoft set to compete with Salesforce.com ::: Microsoft is taking keen interest in the hosted CRM domain and will next week announce more details regarding CRM 4.0; which is a hosting friendly CRM offering meant to take on Salesforce.com. Additions to the CRM offering include a platform [...]
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