CRM
Crm2day.com
June 26, 2007
::: Infor Announces Enhancements to CRM Epiphany Solution :::
Infor has announced changes to their CRM Epiphany solution in order to adapt to the changing requirements of their customers.
Improvements include empowering the customer service departments to offer better response times at lower costs to the company which results in better satisfaction to the customers and the company.
The new improved CRM Epiphany offers certified support for integration with the latest versions of Avaya, Lotus Domino and Crystal Reports.
Access to customer information in real time and a single view of customer information and transactions means that businesses now have consistent communications with customers throughout the entire sales cycle.
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Filed under: CRM News