CRM
crmtoday.com
May 24, 2007
::: Largest Florida Dealer Group Deploys Xtime Software :::
Xtime Inc, which is into providing CRM solutions for the services sector, will be providing its flagship software product ServiceCRM to the Ferman Automotive Group. Features offered by the Xtime product include consumer web scheduling, service BDC automation, advanced shop control and sophisticated service marketing. Ferman Automotive Group hopes to increase the number of service appointments it manages in a day and thus increase profitability.
“Xtime’s software makes it easier for the customer to do business with us, over the telephone and through the Web,” said Keith Britts, fixed operations director for Ferman.
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