CRM
TMCnet.com
April 30, 2007
::: Chinese CRM, IT Spending to Top $20 Billion for the Year :::
China is set to invest more than a whopping $21 billion in its IT infrastructure this year. Companies with 100 to 999 employees, which fall under the category of medium business, will do the bulk of the spending on developing IT services such as CRM, computing, and the internet.
“A sizeable number of medium businesses in China have crossed the first two waves of IT adoption, and are now in the third wave, which focuses on the extension of the enterprise,” says Balaji Sreedhar, Singapore-based Research Analyst at AMI-Partners.
Survey conducted by AMI found that around 25% of mid-sized businesses in china had adopted ERP and around 20% were using CRM in some form.
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