Albawaba.com
April 16, 2007

::: SAP is the leader in enterprise CRM segment – Forrester Research :::

A study by Forrester Research “The Forrester Wave: Enterprise CRM Suites, Q1/2007″ has found that SAP CRM offers the best fit for enterprises desiring industry-specific functions, scalability, and support for global operations.

SAP CRM, earlier known as mySAP CRM, has focused to provide better usability features and more support for strategic business processes. The result has been a CRM solution with the best end-to-end process integration and an impressive array of functionality features.

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