StayinFront CRM Overview

StayinFront CRM Overview

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StayinFront eBusiness provides a platform to deliver highly integrated eBusiness solutions as well as a browser-based CRM application. Our technology provides the ability to generate and decipher internet-based languages, codes and protocols

As with all our products, StayinFront eBusiness is designed to be rapidly configured and deliver a system which will fulfill your eBusiness or CRM requirements. Customers, distributors, employees and prospects connecting to a web site can be immediately and personally recognized and managed appropriately.

StayinFront CRM’s approach to integration has also been designed to fit seamlessly with popular EAI strategies and platforms.

Applications

Customer Service
Provides convenient access to services and information. Allows customers worldwide to access information or request service 24 hours a day, 7 days a week.

Lead Generation
Prospects generated via the internet are integrated into your existing sales systems. Requests can be automatically channeled to sales professionals or a telemarketing center for direct follow-up.

Partner Alliance Relationship Management
Partners and alliances such as distributors, may be provided with access to information and systems. Access to end-user customer information, support services and product information can be provided.

Features

Rapid Implementation
StayinFront eBusiness provides configuration tools to rapidly integrate internet technologies and interfaces into a StayinFront CRM system environment.

Elegant Architecture
Feature rich, customer-based internet applications can be delivered without writing complex server-side scripts. Designed to run seamlessly, yet securely through corporate firewalls, while remaining highly scalable and able to support large numbers of end-users.

Security
A full range of security features is provided to manage access to StayinFront eBusiness pages and back-end databases. Pages used to provide services to existing customers may be secured and maintained using contact information from within a back-end system.

Consistency
StayinFront eBusiness utilizes StayinFront CRM's internal data dictionary to ensure consistency.

Benefits

Cost-effective
Rapid implementation and ongoing flexibility reduce costly programming and maintenance.

Competitive Advantage Opportunities
Provides more effective options for customer communication and creates barriers, if needed, for competitor access.

Seamless Integration
StayinFront eBusiness is able to integrate with a StayinFront CRM database, ensuring all customer information remains available for analysis within one system.

Avoid Duplication
Gain efficiency through data being entered only once at the source, rather than passing through multiple departments or people.

Consistency
Provide consistent content and quality of communication.