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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Stay-In-Front

Suited For: Small, Mid-size Companies

Key Account Management, Buying Group Information, Relationship Strength Analysis, Key Performance Indicators, Event Calendar, Targeting, Direct Mail Production, Status Reporting, Multi-Select Capability, Configurable Status, Descriptions, Intelligent Control, Session Planner, Campaign Budget Tracking, Automated Email Marketing, Computer Telephony Integration, Call Scripting, Automated Workflow, Sophisticated Targeting, Blended Call Queuing, Multiple Queue Types, Integrated Task Management, Powerful Sales Forecasting and Funnel Analysis, Multi-currency Support, Support for Multiple Channels
  • Offers powerful data gathering and analysis
  • Guided analytics to help identify critical business challenges
  • Advanced multi-stage workflow
  • Low cost business intelligence
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Visitar

Suited For: Companies
Manage information on accounts and contacts, Track leads, opportunities, and sales pipelines for individuals and entire sales teams, Create marketing campaigns that are e-mail or telesales driven, Track customer service issues and cases, Create projects to manage efforts that cross accounts, campaigns, and opportunities
  • Provides integrated communications solutions for such applications as phone, chat and e-mail “at a fraction of the cost of comparable alternatives that require products from multiple vendors, specialized on-premise equipment, extensive integration, and costly ongoing maintenance and support.
  • Provides complete CRM capabilites to manage contacts, sales efforts, and service activities combined with rich interaction facilities to enable inbound and outbound connections
  • Focus on serving small and mid-size companies
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