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Side-by-Side CRM Vendor Comparison

 

Company

CRM Features

Company Strengths

Cost

Stay-In-Front

Suited For: Small, Mid-size Companies

Key Account Management, Buying Group Information, Relationship Strength Analysis, Key Performance Indicators, Event Calendar, Targeting, Direct Mail Production, Status Reporting, Multi-Select Capability, Configurable Status, Descriptions, Intelligent Control, Session Planner, Campaign Budget Tracking, Automated Email Marketing, Computer Telephony Integration, Call Scripting, Automated Workflow, Sophisticated Targeting, Blended Call Queuing, Multiple Queue Types, Integrated Task Management, Powerful Sales Forecasting and Funnel Analysis, Multi-currency Support, Support for Multiple Channels
  • Offers powerful data gathering and analysis
  • Guided analytics to help identify critical business challenges
  • Advanced multi-stage workflow
  • Low cost business intelligence
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Dendrite

Suited For: Companies
Integrated Business Processes, Customer Insight, Integrated Application Suite
  • Specializes in providing CRM applications for pharmaceutical companies
  • Dendrite CRM solutions are a comprehensive set of products and services that enable pharmaceutical companies to integrate customer information across multiple channels, departments, and countries to build a level of customer intimacy and insight that creates higher productivity
  • Customers include the world's top 20 pharmaceutical companies
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